Legendary investor, programmer, and Y Combinator co-founder Paul Graham once wrote that one of the best ways to come up with ideas for your next startup is to ask what product you wish someone else would make for you. For Stepan Pachikov, founder of Evernote, that product was a way to help him remember things.…
The other day, I was chatting with my co-founder Hiten Shah. Our company has been growing and we realized that someone on our team needed to become our dedicated G Suite admin. Hiten turned to me and asked, “Why don’t you do it?” What? I’ve never managed G Suite before. What does that even mean?…
The paradigm shift from desktop to the cloud is arguably the single most important transition we’ve seen in modern computing since we first went online in the ’80s. The past fifteen years in particular have seen an exodus of companies migrating their products from desktop clients to cloud-based services, and Google has been a pioneer…
I’m going to break down G Suite Pricing in complete detail. By the end of the post, you’ll know if it’s the right choice for your business. I’ve also found two sneaky ways to get a discount on G Suite. We’ll get into that further down. First, let’s figure out which G Suite plan is…
G Suite is a subscription software offering from Google that gives your business two things: Gmail accounts for everyone at your company A suite of office software for your company You’ll get all these tools with a G Suite subscription: Gmail – email Google Calendar – calendar tool Google Docs – cloud word documents Google…
Contrary to conventional wisdom, the most exciting software products aim to solve the most mundane problems—problems that millions of people wrestle with every single day. These products might not be as interesting as the latest machine-learning startup, but they’re the products that solve difficult problems and make people’s lives better. Airtable is a case in…
Whenever I’ve started a new job in the past, I’ve had one all-consuming fear. “I don’t want to look stupid.” I never tell anyone this. But it’s absolutely true. Am I reaching out to the right person? Is this project done the right way? Am I prioritizing the right things? I’m hesitant to complete even…
A ton of little tasks need to get completed when onboarding a new employee. Payroll, company policies, account creation, password sharing, signing documents. It’s a lot to remember. And the stakes are bigger than we realize. Employees can instantly feel how polished our onboarding process is as they go through it. Sometimes, companies have the…
When most new employees join a company, they’re left to fend for themselves. Which means they spend their first few months tentatively stumbling around with their first few projects. Then the new employee isn’t productive for at least several months. That’s a huge opportunity cost. With my teams, I follow four basic principles in order…
We decided to find out how people feel about the most popular document apps by surveying 249 people to calculate Net Promoter Score® (NPS) of 9 popular apps. Net Promoter Score is one the best indicators of customer satisfaction. That’s because they allow you to quickly understand how people feel about a product, plus exactly…
